Warranty Policy!
*We offer a standard 6-month warranty on all eligible products purchased from our store.' Especially our Watches offer "1 year Warranty".
*This warranty covers manufacturing defects only.
* Internal manufacturing defects
* Non-functional parts due to factory fault
* Battery/engine/mechanism issues (if applicable)
*What’s Not Covered
* Physical damage, accidental damage, water damage.
* Wear & tear from normal usage.
* Damage caused by misuse, tampering, or unauthorized repairs.
* Lost or stolen items.
* Issues caused by incorrect handling.
*Warranty Processed.
1. Contact us with your order ID, issue details, and clear photos/videos.
2. Our team will review and confirm if the issue qualifies.
3. If approved, we will provide repair or replacement based on product condition.
4. Customers must send the product to our service address if required.
*Important Notes
* Warranty is not a refund. It covers repair or replacement only.
* Unauthorized repair or alteration voids the warranty.
* Warranty applies only to the original purchaser.
*For support, contact us at:
Email:
requestalixmondes@gmail.com