Contact Alix Mondes!

*We’re here to help you with anything you need — whether it’s order support, product questions, or general inquiries. Our team is committed to providing fast, friendly, and reliable assistance.

📩 Customer Support Email

*For all queries, reach us at:

alixmondes@gmail.com

Please include:

* Your Order Number

* Full Name

* Issue / Questions 

* Photos or videos (if related to product issues)

⏱ Support Hours

* Monday – Saturday

10:00 AM – 7:00 PM (IST)

* We typically respond within 12–24 hours.

📦 Order & Delivery Support

*For help with:

* Tracking your order

* Delivery delays

* Missing or wrong items

* Shipping updates

Email: 

shippingalixmondes@gmail.com

💸 Refunds & Returns

*For refund, replacement, or warranty support:

shippingalixmondes@gmail.com

* Response Time: 24–48 hours.

📱 Social Media

*Get updates, offers, and support:

Instagram: @alixmondes

🏷 Business / Wholesale

*Interested in bulk purchases or business partnerships?

Contact us at:

shippingalixmondes@gmail.com

🛠 Technical & Warranty Support!

For watch warranty claims or product defects:

requestalixmondes@gmail.com